Responsible Gaming

We at Gamblezen believe that gambling should be fun and free of harm and only done for entertainment purposes. Before you start playing at Gamblezen, it is very important to understand that gambling should never be viewed as a source of any kind of income or recipe to pay off your debts. We strongly recommend you to keep track of how much time you spend playing casino games and how much money you can afford yourself to spend on them.

Although recommendations stated above might seem obvious for some of you, there are still a certain percentage of players who lose control over such things when playing. If you think you might be one of those players and gambling has a negative impact on your life or the life of your family and friends, we can suggest you one of the following things:

Cool-Off Features and Options: Players can request cool-off periods by contacting our support team. This feature allows players to pause gameplay for a set period to promote responsible gambling.

You can always contact our support department at [email protected] and ask to terminate your Gamblezen account for a certain period of time. After that, we will take the necessary measures to completely block you from our site and block any promotional emails that you might have been receiving from our casino before.

Self-Exclusion: For those who seek a permanent solution, Self-Exclusion is available. By choosing this option, you will be permanently unable to access your Gamblezen account or receive any promotional offers. You won’t be able to deposit or play, and there is no option to reverse this decision.

Gambling Limits Options: Deposit limits (daily, weekly, monthly) can be set by contacting our support team. This helps manage spending responsibly with the assistance of our team.

You can also seek help from professionals who deal with gambling problems:

Gamblers Anonymous, GamCare, Gambling Therapy.

Complaints resolution procedure: You may contact our customer Support Service Team by email: [email protected]